Single parent is the only one earning income for the household of 3. The mother is currently on medical leave and received a disconnect utility bill for $1036.78. The mother stated that she did not receive any utility bill except for the disconnect notice. The mother has contacted AEP; however, they cannot assist with any funding assistance. She also attempted to contact RAM house and Salvation Army and is pending a response. Disconnection is set for this week. The mother contacted 211 Virginia for general resources but reported that she did not have much luck. Would anyone in the community be able to assist?

I am working a case currently where a parent has requested for me to find some extra clothes for her 11 year old daughter.