Story
We have a family displaced to a hotel in the Hobby airport area. We have helped them in various ways including providing mileage reimbursement. However, 2011 Volkswagen Routan SEL has broken several times. She says it gets overheated and uses alot of oil. In addition, the battery is dead. We are not sure exactly what is needed.
Updated on May 08, 2025 by an Agency Worker
The parent was able to replace her battery yesterday. She put oil in it, but it all leaked out. She was able to call a mobile mechanic, and he told her the part that she needed to order from Amazon. It will be here tomorrow. He wants $450.00 for labor. Our new request is someone to put the part on or an affordable resource.