Story
This family is struggling to pay a gas bill and is about to have their electricity shutoff. Client has 4 children. The family was not aware about the monthly bill they needed to be paid had increased, without any notification, until it was already past due so they need to clear off $952 of the bill otherwise the electricity will be shut for the home - of which they can cover $61.00. In the past, family has had no issues to pay their bills, they were not given enough notification from the company and hence the past due and late fees. They were paying $125 a month on a payment plan, so they were being charged regular bills without their knowledge. The family is hoping for this gas bill, which amounts to $860.87 that needs to be covered by May 16th, to be covered. The the family will be able to cover the future and rest of the expenses. Family is currently exploring other community resources. Both parents work and provide for family of six.