Story
I am writing as the case worker for a single mother who is currently facing an urgent and critical situation. This mother, who is working tirelessly to support her young children, has fallen significantly behind on her electric bill due to ongoing financial hardship. As of today, her balance stands at $800, and she has received notice that her electricity will be disconnected by the end of the day unless the full amount is paid.
She has exhausted all available local resources and emergency assistance options, and at this point, time is running out. Without power, the family will be without refrigeration, lighting, and the ability to maintain a safe living environment—something especially concerning with a young child in the home.
This mother has remained committed to doing everything she can to get back on her feet, including seeking employment support and budgeting guidance through our agency. However, this utility crisis has become an overwhelming burden that she cannot resolve without outside assistance.