Story
The mother just recently got divorced and lost the financial support for the family. Mom is unable to work and has various mental health issues. The adult son is the only source of income in the home. The home currently does not have any hot water as there is an issue with the hot water heater. the family has been taking cold showers. The 14-year-old daughter is currently going back and forth between homes to take hot showers. The family has been able to get mom's mental and medical health under control and began working with programs to help support the family.
The family needs someone with experience to be able to look at their hot water heater and possibly complete repairs as needed as financially reasonable.