Story
I am working with a mother of two children who was victim of Domestic Violence. The offending parent had the electric bill in his name and did not pay the bill. He was arrested and is no longer in the home. She received a disconnect notice, saying it had to be paid by 6/30/2025 and it was disconnected today. She has attempted to dispute the early disconnection with RPU; however, they have informed her that they could disconnect any time prior to the 30th. She applied for emergency assistance, however due to the early disconnection, has not yet received a reply as she had assumed she'd have more time to gather funds. She is the sole taker of her 2 children in the home, one who just went into remission from Leukemia. Helping her with this will help ensure the safety and well-being of the children so that they can have an operating refrigerator and air conditioner. She has limited funds to plan for back up resources to keep her food and home cool. Level of urgency marked as "normal", however prompt attention, if possible, would be appreciated.