Story
This family has been served previously through CarePortal. At the time, the priority was getting the HVAC and the ceiling fixed. Now that this has been fixed, we have noticed other needs. This is a maternal aunt who has custody of her three-year-old niece and thirteen-year-old nephew. The client has maintained custody for several years. The client has no family support who lost her mother (grandmother to children) last year.
She currently works from home, and she has an eighteen-year-old who is on the autism spectrum as well. She is seeking respite care maybe a mom's day out church program? Clothing, food assistance, employment assistance are high on her needs list as well. She recently had problems with her HVAC system which caused damage to her ceiling from leaks and caused her water bill and power bill to become high. We are wanting to help her to maintain the children in her home and she is trying but is overwhelmed and needs help with utilities, clothing for children, and food. Thanks.