Story
Parents are both working but have lost their overtime and had hours reduced. The mother was in a car wreck which totaled the family's car. They bought a new one, which was under warranty for six months. During this time, the engine quit and a new one was needed, however, it took some time to get the parts in. The parts were paid for, but the warranty company only paid $75 per hour for the labor and the labor was more than this. When they test drove the car after the repair, the differential went out and by this time, the car was no longer under warranty. The family live out an hour out of town but work locally. Due to their only car being in the garage, unable to pay to complete the repair, they are staying locally with friends so they can get a ride to and from work. There is no room for their children, so they are staying with a babysitter, who they have to pay $40 per day. They are also behind in this payment, and the father is unsure of how much. They have had their water and gas turned off, but the family is only asking for the car repair to be covered so they can get back on their feet and they can be reunited as a family.