Story
The mother has recently transitioned into stable housing, now residing with her mother-in-law, who is currently disabled and under her care. The household includes two minor children. The mother has successfully had the water and other essential utilities restored with the exception of the gas. The household is without hot water due to the gas service being inactive. The mother is prepared to cover the required deposit to initiate gas service but is requesting assistance to pay a past due balance of $217.27 in order to move forward. Restoring the gas is critical to ensure the family has access to hot water for essential hygiene needs, including bathing, laundry, and cleaning—especially given the care needs of a disabled adult and two young children.